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Important Information

Important Information

We're pleased to confirm that selected policies provide cover for Medical and other Expenses should you contract COVID-19 while you're away.

Some policies have additional COVID-19 benefits, including worldwide cover, these will be displayed along with the other policy details, so you can make an informed decision before you buy.

Please note that if prior to cover, the advice of the Foreign, Commonwealth and Development Office (FCDO) advised against all or all but essential travel, your policy will not be valid in the event of a claim. Check here for the latest FCDO travel information.

If you are considering travelling against FCDO advice, to selected countries within Europe, and you feel it is safe to do so, we may be able to offer you cover too! Click here to get a quote.

If you wish to call us to discuss your travel insurance then please feel free to do so on 0330 880 3600.

Please select your type of cover

Single TripCover for a single trip starting in the UK and ending in the UK.

Annual Multi TripAnnual cover for any number of trips starting and ending in the UK (limited to a maximum number of days for each trip unless a trip extension additional cover is purchased.)

Where are you going to?

UKUnited Kingdom & Isle of Man - England, Scotland, Wales, Northern Ireland and the Isle of Man.

Europe 1(other than Europe 2 countries as listed below) including: Albania, Algeria, Armenia, Austria, Azerbaijan, Azores, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Channel Islands, Croatia, Czech Republic, Denmark (including Faroe Islands), Estonia, Finland, France (including Corsica), Georgia, Germany, Gibraltar, Greenland, Guernsey (including Alderney, Sark and Herm), Hungary, Iceland, Italy (including Aeolian Islands, Sardinia, Sicily), Jersey, Kosovo, Lapland, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madeira, Moldova, Monaco, Montenegro, Netherlands, Norway (including Jan Mayen, Svalbard Is), Poland, Portugal, Republic of Ireland, Romania, Russia (west of the Ural mountains), San Marino, Serbia, Slovakia, Slovenia, Sweden, Ukraine and Vatican City.

Europe 2including Europe 1 shown above and the remaining countries west of the Ural mountains and Andorra, Cyprus, Greece (including Greek Isles), Malta, Spain (including Balearic and Canary Islands), Switzerland and Turkey.

Australia and New Zealand 2 Australia and New Zealand

Worldwideincluding Canada, Caribbean, Mexico and the USA.

Worldwide Excexcluding Canada, Caribbean, Mexico and the USA.

Choose your cover start date

Annual policies provide cover for 12 months from the start date you choose. It's best to buy the policy in advance of your first trip to give you cancellation cover straight away.

Single TripCancellation cover starts when You purchase this insurance or when You book Your Trip, whichever is the later.

Annual Multi TripCancellation cover begins on the start date you choose or, if later, when you book your trip.

Choose your cover end date

Please ensure the dates you select cover you from the time of leaving home to your return home at the end of the trip.

Do you or any person travelling who is to be insured have any medical conditions?

It is important you declare all pre-existing medical conditions for all travellers to be insured on the policy. We do not have the facility to EXCLUDE medical conditions from cover.

Travel insurance policies may differ in their exact wording but generally a medical condition may be any of the following.

  • If you've had any recurrent or chronic conditions
  • If you've previously sought or recieved treatment for a condition
  • If you've been in hospital as an in-patient
  • If you've currently or have been taking medication for a condition
  • If you've had surgery
  • x

This list is not exhaustive and if you are unsure please use the screening service which is completely free and designed to ensure you obtain the cover you need.


PLEASE NOTE FAILURE TO SCREEN ALL PRE-EXISTING MEDICAL CONDITIONS FOR ALL NAMED TRAVELLERS WILL INVALIDATE YOUR POLICY. (For full terms and conditions please check your policy wording or contact our Call Centre)

Do you need additional cover?

Cruise There is no cruise cover provided under any section of the policy, unless cruise cover (above) is selected and an additional premium paid.

Golf This provides protection to your golf equipment which is up to three years old should it be lost, stolen and/or damaged in any one incident and will be reimbursed up to the amount shown in the schedule of benefits. (See Policy Wording for full terms).

Travel Disruption Cover for travel disruption offers you protection if your departure is significantly delayed, if alternative travel plans need to be made, or if you are unable to use part of your travel and/or accommodation bookings. Full terms can be found in the Policy Wording.

Airline Failure Scheduled airline failure insurance (sometimes known as Safi) gives you protection if the airline you are due to fly with goes out of business before your trip. If an airline goes bankrupt, Safi cover can help to cover the cost of new travel arrangements, such as the fees for a replacement flight home, or recover lost flight costs if you have to cancel your plans.

Winter Sports For single trips you are covered when taking part in winter sports if you have paid the additional premium. For annual multi-trips there is a limit of 17 days winter sports cover per policy year. It will cover your participation in a number of winter sports such as air boarding, downhill skiing, on a non-competitive and non-professional basis, subject to the terms and conditions of the policy. The full list can be found in the policy wording. If you have any queries regarding cover for a particular activity, please contact us.

Business It covers any equipment you use for your business, trade or profession, as declared to the insurers and used for the sole purpose of your business trip but not for the purposes of manual work will be covered subject to the policy terms. (See Policy Wording for full terms).

Please add any additional Sports & Activities that you or anyone in your party will be participating in to the box below.

Who is travelling?

Who do you wish the insurance to cover?

Individual Between 1 and 8 individuals travelling who are not a couple or family.

Couple You and your spouse/common law partner liviing at the same address.

Family You, your spouse/common law partner living at the same address, and/or yours or their dependent children, foster children, legal wards, or grandchildren under 18 years old of age (in full-time education and /or residing with them)

Group Between 2 and 8 individuals can travel on a policy together, they do not need to reside at the same address.

Young Person Travelling Alone Individual young person policy (travelling with a responsible adult)

Number of travellers

Traveller's date of birth

  • Permanently resident in the United Kingdom (England,Scotland, Wales, Northern Ireland and Isle of Man).
  • Registered with a GP in the UK
  • Hold a UK National Insurance number (where aged 16 years of age or older)
  • Are not travelling against medical advice or with the intention of receiving medical treatment.
  • Are travelling out from and returning to the United Kingdom and the trip is yet to commence.

Before proceeding with your quotation please tick to confirm the above statement is true.


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Want help with your travel insurance? Call us on:

0330 880 3633 *

* Lines are open 8.30am to 6pm Mon-Fri, 8.30am - 5pm Sat and 10am - 3pm Sun.